Sandwich Artist

Overview

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world.  Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

A Subway® Sandwich Artist™ is the face of our Franchisees’ stores.  As well as preparing and serving delicious Subway® sandwiches you will meet and greet guests and deliver exceptional customer service. 

You’ll be the reason customers keep coming back!

Working as a Sandwich Artist™ in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchisees are proud of their hard working staff and are able to offer fantastic career path opportunities to truly develop a career into supervisory and managerial roles.

Main Responsibilities

• Food preparation including bread and cookie baking
• Ensure food storage and preparation areas are maintained according to Health & Safety and   Audit standards
• Comply with Food Code of Practice
• Till Operator
• Monitoring stock levels
• Checking in deliveries
• Complete daily and weekly cleaning schedules
• Follow security & safety procedures
• Maintain a safe working environment for employees and customers
• Maintain high personal presentation in the provided uniform to meet the Subway® brand and customer expectations
• Work as a team member
• Deliver a high standard of service when dealing with products, sales and catering for customer needs.

As a Sandwich Artist™ you will serve and add value to customer needs in an efficient and friendly manner.  In this role you will promote Subway® brand awareness and ensure hygiene standards are met.

The Ideal Candidate

Previous experience in food preparation, retail sales and/or customer service is desirable but not essential because you will receive full training and undertake various University of Subway® courses.  What’s more important is a winning attitude. If you’re currently working in retail or in a restaurant, perhaps you are studying and are looking to start a career in the food industry. This could be the perfect opportunity for you!

About The Company

Job Summary:
 As a Subway Sandwich Artist, you will be responsible for preparing sandwiches efficiently, delivering excellent customer service, proactively engaging with customers, and maintaining a clean and safe customer-facing environment. You will prioritise tasks that directly impact the customer experience during opening hours.

Key Responsibilities:

• Prepare sandwiches, wraps, and salads consistently according to Subway standards and formulas to ensure Customers receive the same great customer experience every time.
• Maintain speed targets so Customers are not having to wait unnecessarily.
• Engage with customers proactively by asking simple social questions and providing friendly service, without reducing speed of service.
• Prioritise customer-facing tasks and visible cleanliness especially when busy. 
• Maintain food safety at all times.
• Collaborate with team members to maintain smooth operations and constant communications during busy periods.

Metrics for Success:

• Customer engagement score (e.g., asking a social question and creating a friendly experience).
• Order accuracy and speed targets.
• Cleanliness of dining area (visible to customers) during operating hours.
• Adherence to consistency in operations, cleaning, and food preparation.
• Demonstrated prioritization of critical tasks over easier but less impactful ones.

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To proceed with your application, please click the link below to fill out a short form and answer a few questions about your availability and experience.

Once submitted, our team will review your responses and contact you if you are shortlisted for the next stage.

Link here

If the link doesn’t work, you can also scan the QR code attached to access the form.

We look forward to hearing from you and potentially welcoming you to the team!